Perhaps I'm biased, but "hired an external investigator and would take corrective action based on the findings" translates to "distract folk until the spotlight is off us, so we can then sweep the problem under the rug and go back to business as normal."

Madison's situation is the way bigger concern in my eyes. The issue is, they shouldn't have to hire an outside investigator, or they should've done so years ago. They were being told the issues directly for months and refused to do a thing about it until the spotlight was on them. You don't get to grope someone and say "I didn't know it was bad 🥺" a year later. You don't get to work your staff like dogs despite numerous private and public complaints only to say "wow, we had no idea" once it starts to affect your image. If this "external investigation" doesn't start with completely gutting the management and HR structure, and handing out appropriate punishments to employees who have received complaints, then it's clear that they don't care about their company culture as much as their brand image.

What have they done wrong since yesterday?

People enjoy being angry more than they enjoy being accurate.

The problem with inaccuracies on a channel like this is they are basically purchase influencers. One of their wrong graph shown some GPU was 3 times faster than other while it was around 15% faster only in reality. They kept selling the trust me bro attitude on every media and it turned out you cannot really trust them. With big power comes big responsibility.

Video inacurracy i am fine with if they are on the right course to fix that. Auctioning off prototype that are not theirs and knowingly use a wrong spec for the review for me is not. First one no matter what intention it is thief, second one is just disingenuous. It’s fine if Linus admits he is wrong on it, but he double down.