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[–] 2 points 2 years ago (1 child)

The main reason I think of the user as "wrong" in this case is because they got angry at the end, fair or not!

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  • They got angry because it forgot what the reminder was.

    It asked for information A, then it asked for B repeatedly, and once that was finally settled (with an answer that is technically supportable but absolutely not what the user wanted) it then asked for A again.

    If this were a real person, I would definitely be thinking "should I just ask someone else?"

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