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ATT’s botched network update caused yesterday’s major wireless outage (arstechnica.com)
submitted 2 years ago* (last edited 2 years ago) by to c/technology@lemmy.world
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[–] 3 points 2 years ago (2 children)

Did you actually dial 911? Because if you tried dialing 911 and it didn't go through, that's a problem. ALL phones must be able to dial 911, even without service. If the phone can hit a tower, it can call 911.

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  • [+] 6 points 2 years ago (1 child)
    [deleted]
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  • [–] 3 points 2 years ago (1 child)

    If that's true, that's wack. There's no reason that the one phone company's service issue should have affected your phone's ability to call 911. Towers aren't company specific so it doesn't make sense that there would be interference 🤔 someone fucked up

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  • [–] 3 points 2 years ago

    It's not always about towers and signal.

    There's call routes and service monitoring involved.

    Call routing still has to happen to get you to 911. Service monitoring still happens to try directing your 911 call to another 911 dispatch center. If those two functions are broke, you get nothing no matter what.

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  • [–] 2 points 2 years ago (1 child)

    Doesn’t That tower still need to route the call to 911? And if that routing is broken the call wouldn’t go through…I think?

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  • [–] 1 point 2 years ago (1 child)

    Towers aren't specific to any single phone company, if you stop paying for your phone service entirely, you can still dial 911. It just hits off the nearest tower.

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  • [–] 1 point 2 years ago (2 children)

    I was under the impression that a company (AT&T) owns the tower, and they can lease out connections from that tower to other providers. They are also required by law to route 911 calls for free, but I can see a scenario if they botched the routing where 911 would not be accessible from that tower.

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