What harm was done exactly? If anything this is one of the greatest things that could have possibly happened to their company. They're getting more positive publicity than a good review would have given them from this controversy.
And I am autistic, so congrats for figuring that out I guess. I have a hard time relating to other people. What I am supposed to do? I can't magically feel the way you do and this whole thing is based on feelings rather than any actual tangible damage being done. In my mind if you make a mistake, apologize, and pay for it you should be good to go assuming they don't have the same issue again in the future.
And sociopathy is not a simple lack of empathy it is a specific set of symptoms. Stop diagnosing people over the internet. It's doubtful you have a degree in psychology and if you do you would know that's unethical which is ironic considering the LTT discussion of ethics.