It's helpful to take a few steps back from time to time to reassess where we're each coming from on our knowledge of tech (or anything) to better communicate.

you are viewing a single comment's thread
view the rest of the comments
[–] 5 points 2 years ago (1 child)

How to use a smartphone. I got my 82YO mom a phone on my account and set it up for her. Walked her through using the appstore, installing and deleting apps, using voicemail, email, and texting. She rarely leaves home, so I put her on a metered data plan. Last month her WiFi gateway went out, and ATT replaced it. This month I got a huge data charge because she didn't reconnect her phone to the new gateway.

  • source
  • hideshow 2 child comments
  • [–] 5 points 2 years ago (1 child)

    To be fair, ATT should have done that for her.

  • source
  • parent
  • hideshow 2 child comments