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Samsung purposely knives customer's TV to weasel out of repair (www.youtube.com)
submitted 2 years ago* by to c/technology@lemmy.world
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View on piped: https://piped.video/watch?v=cyWlACuhqNg

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[–] 9 points 2 years ago (2 children)

Nope, it's probably not fake https://www.youtube.com/watch?v=lLimCcnee9c

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  • [–] 7 points 2 years ago (2 children)

    That makes even less sense now. Listen closely to what you and OP just posted as proof that it isn’t fake. The man tells the Samsung operator 1 week after the visit that he never saw the scratch. And that he wonders if the technician put the scratch there themselves.

    He had the footage! You mean to tell me that he already suspected that the technician put the scratch on the TV but he never reviews the footage before calling Samsung?

    Again, the whole thing seems fake.

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  • [–] 9 points 2 years ago*

    He was promised a new screen and was told it would be fixed, so he thought he didn't need the footage.
    Then when he calls because the technician never comes, the ticket is closed because of the scratch. What's so weird about that?
    If this was false, Samsung would have closed his channel with a cease and desist, and having lawyers all over him.
    There is no way this is fake!!! But you are a shill paid or not.

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  • [–] 6 points 2 years ago (1 child)

    Doesn't seem fake to me, seems like a lazy repair tech trying to get out of work early.

    You saying it seems fake seems like you're trying to sow seeds of doubt in the story, which makes me believe it even more. This ("grassroots" comments on message boards) is often one way major corporations handle damage control when a shitty story like this breaks.

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