It depends. Chatbots are terrible at broad queries or parsing very detailed information, but they're surprisingly good with very fuzzy searches. If I want a link to a specific website I go to a search engine. If I want to ask "hey, what's that 80s horror comedy that's kinda like Gremlins but not Gremlins and it has one of the monsters coming out of the toilet in the poster?" I go to a chatbot.
EDIT: Heh. Just for laughs, I tried that exact query on Perplexity.ai. It got it right:
The movie you are referring to is "Ghoulies." It is a 1984 horror comedy film that features small, impish creatures similar to those in Gremlins. One of the iconic images associated with the movie is a Ghoulie coming out of a toilet, which is also featured on the poster.