Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So... We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn't a grammatical horror to read]

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[+] -31 points 3 years ago* (last edited 3 years ago) (5 children)
  • [–] 73 points 3 years ago (1 child)

    Because the price on the menu then appears lower than what the customer actually pays. It's completely misleading.

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  • [–] 32 points 3 years ago (2 children)

    Ohhh, that's a really good point. I didn't think about that. This hasn't happened where I live. Thanks for helping me understand. That IS really misleading.

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  • [–] 7 points 3 years ago (2 children)

    And even if it's on their printed menu, you might look at the menu on Google Maps and see one place has a dish for $20 and another place had the same dish for $24. You go to the cheaper place and sit down and see the 18% fee. Are you necessarily going to leave and go to the other one?

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  • [–] 14 points 3 years ago* (1 child)

    Imagine you only have 10 dollars on you and buy a 9.99 item off the menu because of it, only to discover at the register there's a 20% service fee. Not very a very pleasant customer experience, is it?

    Thank God where I live this is completely illegal. The prices on the menus are always the final price.

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  • [–] 9 points 3 years ago

    Thank God where I live this is completely illegal. The prices on the menus are always the final price.

    ^ This is the answer folks...this type of bullshit legalese in restaurants should not be legal.

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  • [–] 3 points 3 years ago (2 children)

    Also it costs far too much for the owner to reprint all those menus with higher prices. And to update all the food delivery apps... fuhgeddaboudit

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  • [–] 2 points 3 years ago (1 child)

    But they can afford to reprint the menu to include a note about the 18% service charge or when their item prices increase 'organically?' This is a BS excuse.

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