I am not an expert, but I try to be pragmatic. Here's what socalgas.com says about the topic.
You're right that natural gas is methane and that leaks are bad. However I think a nuanced view is important here for a few reasons.
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Many developed countries have the infrastructure and workforce in place to not just safely deliver methane to buildings as an energy source but also to correct leaks.
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Methane can be produced via a variety of sources both at a large and small scale. I've toyed with the idea of making a black soldier fly larvae farm and methane would be a by product
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Gas tanks to hold methane have maximum a lifespan of 10 years. However many other methods of storing potential energy have a much shorter maximum lifespan, making methane a decent backup energy source in cases of emergency.
I don't know how good the energy conversion rate of burning methane is but I would be surprised if it is low.
Personally I think we should leverage every option, especially the lower hanging fruit before dismissing these options as being not ideal when the alternative is continuing to do worse.