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Man sues Macy’s, saying false facial recognition match led to jail assault (www.washingtonpost.com)
submitted 2 years ago by to c/technology@lemmy.world
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Retailers increasingly are using facial recognition software to patrol their stores for shoplifters and other unwanted customers. But the technology’s accuracy is highly dependent on technical factors — the cameras’ video quality, a store’s lighting, the size of its face database — and a mismatch can lead to dangerous results.

Archived at https://web.archive.org/web/20240124124645/https://www.washingtonpost.com/technology/2024/01/22/facial-recognition-wrongful-identification-assault/

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[–] 11 points 2 years ago*

Agreed. If a store uses facial recognition, it can only be to falsely accuse their visitors of crimes. The only possible outcomes of facial recognition are unreliable results and false accusations.

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