The delivery driver was working at that time, why wasn't the receptionist!?
edit: Thanks to everyone who's pointed out that this is a scam - and who gave advice/or worried about me. I was half asleep this morning, it didn't click (though I did notice that the url wasn't evri - I'm too used to vendors passing me over to third party websites). It doesn't help that the evri helpline is robots only. No bank details lost though.
It looks like the email is a scam! Be careful! Definitely don't recommend putting your info in there.
Here's a source, and it pretty accurately describes the email you're seeing:
Excerpt:
The email prompts you to click on a link to resolve the delivery problem, but the link actually directs to a sophisticated fake Evri website. On this phishing site, victims are asked to enter personal details like name, address, phone number, and even credit card information to pay a “re-delivery fee.”