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No confirmation email (lemmy.world)
submitted 3 years ago by to c/support@lemm.ee
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I tried to join this instance today, but never received the conformation email. When I tried to register, it said my email was already in use (for the first time I'm guessing).

Is there anything I can do to resolve this issue?

Thank you.

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[–] 2 points 3 years ago (1 child)

@martinbasic

> you might need to ask the admin for help on the verification email issue.

Yeah, I already sent @sunaurus a pm. Just wanted to add here that it might be a broader issue, that affects more people.

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  • [–] 2 points 3 years ago* (1 child)

    Hey, unless you sent it from a different account, I have not received a PM from you (I just double checked as well). Please let me know if you still need help. If you still need help, please send an e-mail with details about what e-mail and username you signed up with to admin [at] lemm.ee and I can investigate further.

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  • [–] 1 point 3 years ago

    Thank you for fixing the issue manually. :-)

    For the server all emails to me were sent correctly, yet they never arrived. @sunaurus had to manually change to another email for me, which is now working.

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