I'm sorry if I upset you, I was just trying to understand your position better. Personally I don't feel like this example undermines the whole argument, its an acknowledgment of a limitation of the writers perspective. It also looks to have been updated.

"That’s because OverDrive, a private corporation, has a monopoly on managing the availability and distribution of ebooks and audiobooks for government-funded public libraries in North America. (I looked for exact current numbers, but turns out that would require the time and resources of a professional journalist.1 Best I could do: as of December 2019, OverDrive controlled digital lending for “more than 95% of public libraries in the US and Canada”.2)"