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Starbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog group (fortune.com)

submitted 2 years ago by BrikoX@lemmy.zip [M] to c/globalnews@lemmy.zip

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Archived version: https://archive.ph/SjKaY
Archived version: https://web.archive.org/web/20240103204901/https://fortune.com/2024/01/03/starbucks-app-dark-side-unspent-payments-900-million-5-years/amp/

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[–] gramie@lemmy.ca 7 points 2 years ago

If I understand correctly, the issue is that Starbucks apps and gift cards require a minimum $10 purchase, and go up in increments of $5.

What is to stop people from using the balance of the card or app, and then paying the rest of an order with cash or another payment method?

The issue of gift cards not being used is hardly unique to Starbucks, and many retailers take advantage of people losing or forgetting them.

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