Lol "I have no knowledge of this but it's definitely a management problem."
Thanks, but it's not. Adobe can't be updated past a certain point unless you update the OS. Can't do that cause the machine is too old? Better buy a new one. The point of being "too old" is much much younger than Windows PC hardware.
Windows is easy, just update it. Still on Windows 10? No problem. Still supported. The updates are also free lol for whatever that matters.