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DoorDash makes tipping an afterthought to protest New York City’s wage raise (www.theverge.com)
submitted 2 years ago by to c/news@lemmy.world
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"For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option"

It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.

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[–] 1 point 2 years ago (2 children)

you do realize that most large chain grocery stores cut back on check-out lanes because of self-checkout, right? You have to wait in line if you don't want to use self-checkout because of the cutting back. You're not saving time. You're just waiting extra or resigning to checking yourself out. It's shittier service and you know it.

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  • [–] 2 points 2 years ago* (1 child)

    No idea what you talking about, I'm definitly saving time. Even if there was no line at all at the regular checkout, self checkout is still faster, by a large margin.

    At regular checkout a person has to literally pick up every single individual item again and scan it. Even if they are fast, that takes 1-2 minutes. It takes 5 seconds on the self-checkout to scan the mobile scanner and pay with the CC.

    Self checkout is the best thing that happend to shopping.

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  • [–] -1 points 2 years ago (1 child)

    you know, when I was a kid, safeway used to employ enough employees such that there were no lines for checking out. Well, they got bought out, self-checkout became a thing, and now there's always a line. During peak hours, you get to wait in line for self-checkout and watch people slowly check themselves out like it's somehow still a brand new concept. You're celebrating the decline of service and claiming it's the "best thing that happened to shopping". That's so sad.

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  • [–] 2 points 2 years ago* (1 child)

    I don't see how watching some guy scan my grocciers is "service". I already walk to through the store picking up each item, so it cost me nothing to just scan them while collecting them.

    There should totally be some regular checkouts for the elderly or peolpe with disabilites, but other than that, I don't get what's so great about them or why you're so nostalgic for them.

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  • [–] 1 point 2 years ago

    I prefer the option to check myself out. I'm not sure why you're trying to argue about "resigning to checking yourself out" to people who like it. Those self-checkouts that weigh everything are awful but I haven't seen one of those in a while.

    I don't go grocery shopping for service. I go to get my groceries and go home. I am capable of scanning my own groceries and prefer not gambling on if the bagger knows what they are doing.

    I prefer scanning my own groceries to the point where if there's a line for self-checkout and an open staffed checkout, I'll have a closer look at the self-checkout situation and will wait if it looks like it won't take very long.

    Unless it's Walmart as their self-checkout is usually a busy mess and more fickle than the ones at the grocery stores I go to.

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