I have the same feelings. I was in the market for a laptop after a long time of desktop use only. I went for it because I love the idea of owning my hardware without any corporate bullshit. But the whole laptop feels very beta, which can be OK, but the price is also quite high.
Pros:
- formfactor, I love the screen
- switches for camera and mic
- open source & Linux
- Firmware Updates are a breeze
- easy access to hardware
- you can use your own ram and disk
- Magnets, everywhere
Cons:
- They promised shipment early Q3 for batch 1, I got it early Q4
- opening the laptop is quite hard, the groove is to small/finicky
- I hate the expansion cards. They are too hard to pop out, you need so much power to get them out.
- only four ports, that's if you don't count your power supply. Very weak
- clicking with the TouchPad is very mid, borderline bad
- restarting causes my power supply to stop working, I need to unplug and insert it again. And I mean I need to unplug the power supply, not the laptop.
- graphics problems, constant noise artifacts
- default sound is very bad, search for equalizer Configs, it makes the speakers bearable
- black screens where I need to close the lid, wait for sleep and open again for me to be able to work again
- Fingerprint reader does not work
- General Linux Problems, Kubuntu has a few issues, other distros might have a better experience
- no worldwide shipping. I'm waiting for my visa for Japan and won't be able to get any shipping of replacement parts over there.
On a sidenote, I probably broke my screen a few days ago while trying the fix/debug the graphics/noise problems. I don't know how I fucked up, but 5cm of the screen is permanently black now... On a positive note, replacing it supposedly is quite easy. I hope they ship it fast.