Perhaps you’ve noticed. We have reached a tipping point in the country over tipping.
To tip or not to tip has led to Shakespearean soliloquies by customers explaining why they refuse to tip for certain things.
During the height of the COVID-19 pandemic, customers were grateful for those who seemingly risked their safety so we could get groceries, order dinner or anything that made our lives feel normal. A nice tip was the least we could do to show gratitude.
But now that we are out about and back to normal, the custom of tipping for just about everything has somehow remained; and customers are upset.
A new study from Pew Research shows most American adults say tipping is expected in more places than it was five years ago, and there’s no real consensus about how tipping should work.
Tipping for a service is all well and good, but what about someone who is just running a register and the kiosk asks if you'd like to add a tip? Like restaurants when I am picking up an order. There was no service involved, yet I'm expected to tip the person who hands me the bag? I think not.
Also the arbitrary way we as a society have determined who does and doesn't deserve a tip. Hotel housekeeping? Customary to tip. Shuttle bus driver, not so much.