What upgrades? Not doubting you, just curious what you've been able to do.
That was kinda the point I was making because apple don't really let you upgrade hardware so if you want an improved computer better go spend a couple grand on our shiny new one with a 0.2mm thinner screen!
They definitely make good products, and I advised my grandparents to stick to apple because it's more intuitive for a non techy person, and because they're all identical and customer support would be easier to deal with.
Phones matter a bit less I suppose because we're not all upgrading hardware in android phones, they did recently lose a court case for deliberately throttling speeds on old devices though didn't they?