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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)
submitted 2 years ago by [M, B] to c/technology@lemmy.world
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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] 2 points 2 years ago (1 child)

Bring your own bags => cashiers toss stuff into cart and break things, because you have to bag your own stuff.

Cashiers bag stuff => less things break, because stuff is bagged then put in the cart.

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  • [+] 1 point 2 years ago* (last edited 1 year ago) (3 children)
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  • [–] 3 points 2 years ago

    Yeah. Piling stuff on another belt so we can bag it ourselves is the norm here as well. I find it fascinating that I will simply pile everything into a haphazard pile on my side of the cashier, but when the cashier scans it, he/she usually piles it up into a very nice and tidy organized group.

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  • [–] 1 point 2 years ago

    I see, that explains the confusion.

    Costco recently came to my country and it feels so incredibly weird to wait for someone to first unpack your stuff and for someone else to scan it, and then someone else packs it again.

    I'm in the states, but I still kind of feel weird having them do this. That said, they're much faster at it than me and lines are always huge, so they probably prefer it this way.

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