I don't do IT but did become an office translation layer for the IT team before they sent someone to our compound. The real problem is "It gave me an error and stopped working."
"What did the error say?"
"I don't remember, I closed out of it."
Like... That's the information I need to effectively tell IT if they can help, why did you close it?
Whenever I opened a ticket, I'm like, "Here's the error, a screenshot of the error, and I restarted and replicated the error."
