I mean, the agency did drag its feet until the guy got pissed enough to do something irresponsible. Doesn't excuse his actions, nor does it make him an expert either.
If he had an expert advising him on this course of action, cool. The articles don't seem to mention it, and the articles prey on outrage, so saying "he even had an expert telling him to do so!" would have been worth a note.
So if you're right, we've got two bunches of idiots; one negligent in their inaction, the other reckless in their action.