I recently got off a long international flight and decided I was tired and hungry enough to eat at a Taco Bell for the first time in years. I pulled up and was faced with an AI speaker instead of the system I’ve lived my entire life using at all fast food drive throughs. I loudly said “Im not talking to fucking AI” and promptly drove to the chick fil a right next door and talked to a human face to face to order.

I rarely eat fast food so I’ve since learned they usually have someone monitoring the system to fix its mistakes. I also assume they record it all so I should have let them know they’ve lost a customer for life. Granted I didn’t go enough to really matter anyway, but that will be the last time and I’ll make sure I let the next chain know if this happens again.

I’d rather have a touch screen in the drive thru and all the problems that come with that than have a fucking toaster talk to me and be the gatekeeper of my food order.