I feel it. To be entirely honest, it was already probably sent by an underpaid secretary or paralegal. Now it's just more apparent that they have too large a caseload.

If it impacts the case, you can see about having them hand it off to another lawyer, but that is definitely something to be strategic about (especially depending on the nature of the work).

Most attorneys are willing to pick up a case or contract work with a sort of finders fee to the first attorney that depends on how much work was done before the handoff.

Not sure if it'll work for you, but I'd try an honest conversation as a lot of the times, attorneys are aware that certain cases/clients aren't the right fit or they may be unable to handle the caseload.