It is in regards to Keychron. If I wanted I'd switch back to my custom build QMK build (I've literally contributed to the QMK firmware my guy...) but instead I opted to shell out over $100 on hardware that's now needing me to do the same amount of work as my $30 build. I went with Keychron as they literally have an article on their site saying the Launcher is available everywhere. I (wrongly) assumed that meant it was a PWA or some other offline-capable web application framework. It's absolutely not and not what I thought I was paying for. Sure I can compile my own builds but that's not what I thought I was buying here.
Let me capture your comment in a metaphor: I wanted to upgrade from my old beater Toyota that requires me to bang on it and hotwire it just to drive, so I buy a BMW because I can push one button and be on the road. Instead, my BMW shows up, and while it looks, sounds, and feels great, I've still got to hotwire and bang on it just to get it going. Sure it's an improvement, but from a usability standpoint I'm in the same place I started.