Okay, I just want to clear up that bugs were not the only reason people were upset. They literally were hyping things up prerelease that weren't even in the game. That's why they spent so much time being sued in the EU for it.
The writing is also amateurish, and there's a lot of 'cyber' but not a lot of 'punk'. People were right to be upset, and personally I think they still should be. The only reason their PR got turned around was because of an anime that released based in the world, and now suddenly the game's being handed 'labor of love' awards—they hadn't even done much to fix up the game at that point!
So yeah. Not just bugs. I'm sure I'm even missing things.