Please cite one example of Microsoft ever giving a fuck about users.
There aren't many examples, but one that comes to mind is the adaptive controller. It's not cheap, but it's also presumably low volume, and it's unbelievably configurable.
Outside of that, I'm out of ideas. Usually every good change comes in response to user backlash, from my experience anyway. I've moved over to Linux by now because I'm tired of dealing with what Windows has become.