Can't speak for @sebinspace, but StackOverflow tends to be aggressive if not outright hostile towards inexperienced users. I have a lot of nub questions because I'm awful at programming, but almost everything I come across from searches have a layer of smug disdain that I have to look past.

It's not a paid Helpdesk by any means, but there's no need to treat honest and respectful requests for help with attitudes and insults.