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Plex now want to SELL your personal data (slrpnk.net)
submitted 1 year ago* (last edited 1 year ago) by to c/selfhosted@lemmy.world
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Text:

I consent to Plex to: (i) sell certain personal information (hashed emails, advertising identifiers) to third-parties for advertising and marketing purposes; and (ii) store and/or access certain personal information (advertising identifiers, IP address, content being watched) on my device(s) and share that information with Plex’s advertising partners. This data is used to deliver personalised ads and content, ad and content measurement, audience insights and product development. Your consent applies to all devices on which you have Plex installed. You can withdraw your consent at any time in Account Settings or using this page.

Soure: https://www.plex.tv/vendors/ (Might have to clear cache)

Can also read about the changes here: https://www.plex.tv/about/privacy-legal/

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[–] 0 points 1 year ago (1 child)

You are saying many things about the legality of this, especially internationally and regarding what Plex is or isn't obligated to do, that are a bit of a stretch. But man, are they put in context by the admission of left wing cosplay there at the end where you concede you do think "a little bit of crime is good, actually", which explains a lot of the hack the world mentality and why you feel so cool and dangerous by sharing some torrents you got with a slightly larger group of people than your direct family.

I still do think that's counterproductive if you ever want a scenario where the late-capitalist media distribution landscape gets at least a modicum of competition from more reasonable and sustainable alternatives. That you prefer to feel edgy than to propose a viable scenario for that is all well and good, but I wish you didn't feel the need to do that at people.

For the record, you are still wrong about SSO. Again it makes sense that if you're cosplaying cops and robbers "this thing bad, this thing bad, both together worse" sounds reasonable, but if you really were at risk of any real legal liability that's really not how that would play out. In the real world ANY leak of that information from any source would be an absolute problem. So the Google login could be a problem by itself, and the Plex data gathering would be a much bigger problem by itself, but both together would just mean you are exactly as screwed as with just one.

But you think it's cool to crap on Google (which I guess it is) and are cosplaying, so that's a cool thing to perform outrage about even if it doesn't really matter in this scenario. Which I'm increasingly realizing is all this conversation is about, from the "I'm so good at networking and system administration" braggadocio to the "I'm such a dangerous anarchist criminal that doesn't give a crap about the rules because I'm so good they can't catch me" stuff.

FWIW, I do care about self-hosting as a viable commercial alternative and about a legal framework to support it, but even if I didn't think it was possible (which it is, and some people at least are working along those lines) I am not ready to give up on the changes required to get there just to feel cool on the Internet. You do you, though, just... try not to scare the normies away. Not that there are any normies around here anyway, so I guess we're safe on that front.

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  • [–] 2 points 1 year ago (1 child)

    So the Google login could be a problem by itself, and the Plex data gathering would be a much bigger problem by itself, but both together would just mean you are exactly as screwed as with just one.

    That's almost exactly what I was saying, except that using both actually increases your risk just by capturing more detailed logs of your server activity and the associated accounts. Your users could use anonymous usernames or share login credentials if they wanted to without it, but being forced to use google SSO means each user is personally identifiable even if they're protecting themselves otherwise. It's the same reason I would never use google's SSO for another web service if I had an alternative, even if for something completely innocuous. Why give them extra information about my web activity and tie it directly to my verified account, even if it's something trivial like what plex servers i use or how I'm watching my media and on what devices?

    But mostly my point was that using google's SSO by itself, with your own self-hosted server is dumb because it unnecessarily exposes you where you otherwise would have been fine. That was the whole point of this conversation - not that plex was specifically bad because they used it, but that it isn't a desirable feature for plex or for a self-hosted alternative. Maybe you just misunderstood that, idk.

    cosplay

    Where I am people are being black bagged for less than just breaking DRM. I could be disappeared on my way to work tomorrow just for saying something silly like "from the river to the sea". Maybe you're privileged enough to feel secure in your legal standing, but that's not one that I share. Like I said, i've gotten burned for using napster when I was young and dumb, and I thought I was safe then, too.

    For most people this side of the pacific, ripping DVD's for personal use is not legal, and streaming them to others is even less so. Any service hosted within the US is subject to that law. You being outside the US but using a private service hosted within it puts you squarely within that jurisdiction, but since you fancy yourself a lawyer, and since IDGAF anyway, i'll let you mull it over for yourself. If all you're afraid of losing is access to your plex account then all the power to ya. I just don't agree with that value judgement.

    I'm honestly not sure why you feel so cavalier about your data privacy. If you're really one of those 'i've got nothing to hide' folks, I have a larger gripe with you than what a silly 'plex vs jellyfin' debate can cover. It's incredibly shortsighted and normalizes apathy and complacency. There's no reason to be exposing your private server usage data to private for-profit companies, especially when that activity is already borderline legal at best. My actual fear is that plex gains mainstream attention and comes under legal scrutiny. we go through another tightening of the screws because our bloated media market is bleeding and dragging the rest of the stock market down with it. That's what happened with napster and the record industry, and it'll happen with streamers and plex if we're not a little more discrete.

    Yes, rip your dvds. Yes, share them with whoever you want. Go pirate some animes or download a car, IDGAF. But don't pretend like you're somehow safe from punitive copyright action just because you're off in Greenland or whereverthefuck. You'll end up teaching normies bad habits and poor judgement when it comes to protecting their data privacy.

    Again, just don't be a dumbass about it.

    I do care about self-hosting as a viable commercial alternative

    Well there you go. I would really rather self-hosting not even be commercial.

    I am not ready to give up on the changes required to get there just to feel cool on the Internet

    Lmao yes look at me and my data hygiene, you'll never be as cool as me. It's clear that you have some misgivings about FOSS as a concept, I guess you can feel good about donating your money to a for-profit entity as a way to stick it to those hippies. God forbid I had tried selling you on linux in this thread, that could have really snowballed.

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  • [–] 0 points 1 year ago (1 child)

    I mean, my Plex server is on a Fedora machine, it seems to be doing fine. I have gotten into arguments here about how frustrating it is that Linux advocates pretend every usability problem for Windows users is solved and that "just use Mint" is a valid solution to that issue. If you want to know how that goes, it goes a lot like this conversation.

    On topic, using any external login or remote access third party service for your self hosted services is a significant change in how much info is not controlled by you, nobody is arguing that. There's a conversation to be had about whether that's worth it for most users. Like I said earlier, is it a good thing for Home Assistant to provide a paid subscription service that will handle that for you? For most people I'd say yes, it's still a much safer, more flexible alternative to Google's or Amazon's ecosystem, so why not? Baby steps.

    But if you're already using a commercial service that already has a proprietary login then no, it doesn't matter. Plex already knows which clients go to your server. It does not need Google for anything here, having Google's SSO doesn't give them any information they already have. It does give that to Google, but if your concern is the cops are going to bang on your door for all your illegal pixels that you stream then you're just as boned. It's borderline irresponsible to pretend otherwise.

    As for the "I have nothing to hide" thing... look, if you want to have this argument with someone else go pester them instead. It's not "I have nothing to hide", it's "this commercial service that I use does something that is legal and I intend to both take advantage of that and defend my right to own my media". How you get "I have nothing to hide" out of that is your own pretzel logic.

    I have a right to store, backup and access my own media and to keep a copy of it for private use. I will exercise that right regardless of how many US corpos pretend that hey own the very concept of showing video to people. I am doing nothing illegal here and of the perfectly legal software options to do this perfectly legal thing I chose the one that had better usability for my family to be comfortable using it. This comes at the cost of an external service storing some of our data, just like our Netlfix and Disney+ subscriptions do, but since I'm not keeping a media server performatively that is a tradeoff we have made on a bunch of places because not everybody who lives here is willing to do homework to be able to use their devices. That cool with you?

    For the record, I don't have any misgivings about FOSS as a concept. I do have remarkable contempt for people who want it to keep being a minority option because they like being in the secret treehouse and don't want everybody else learning about it. Widespread, successful FOSS doesn't look like half-baked UX and hobbyist programmers working for nothing in their spare time, and I would certainly like to see a landscape where alongisde hobby projects we have a solid stable of financially sustainable professionally made open source alternatives that anybody can get into. Jellyfin isn't even the worse offender here. If nothing else it's frustrating because it could be a more approachable sustainable alternative in the vein of your Blenders or Home Assistants... but it's kinda not, and that sucks.

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  • [–] 2 points 1 year ago (1 child)

    I have gotten into arguments here

    Yes, that was the joke

    is it a good thing for Home Assistant to provide a paid subscription service that will handle that for you?

    There are so many differences between HA and Plex that it's almost difficult to pick which one is most significant. All i'd say is - if plex was at all the same as HA, I would have zero problem with it. If jellyfin adopted HA's model of paid development, I'd be thrilled. But HA's strategy is actually pretty unique, it'll take time for that structure to be stress-tested and propagate.

    It does not need Google for anything here, having Google’s SSO doesn’t give them any information they already have.

    Yea but not really - google accounts are usually pretty specifically identifiable to a person/ad account/collected internet and device activity. Might not be a big deal to you, but having those things tied together is problematic on a number of levels. You can self-host an SSO, and you can also have a security-focused third-party SSO - both would be marginal improvements over using google's auth system in terms of privacy.

    It does give that to Google, but if your concern is the cops are going to bang on your door for all your illegal pixels that you stream then you’re just as boned. It’s borderline irresponsible to pretend otherwise.

    Yes, 100%. If you're at all concerned about privacy, plex is a terrible idea, with or without SSO. I'm glad you agree.

    How you get “I have nothing to hide” out of that is your own pretzel logic.

    "What i'm doing is perfectly legal so it doesn't matter if they have my detailed data". You're not hiding it because you think you don't need to - that's exactly the argument you're making. Every step toward data privacy is valuable, even if your total data hygiene practice isn't perfect. It still matters.

    I have a right to store, backup and access my own media and to keep a copy of it for private use

    Good for you. Most of us do not.

    I’m not keeping a media server performatively

    Neither am I, but I guess I do feel quite passionately about keeping it private and I'm not shy about advocating for the practice. Probably for the same reason you're very tight lipped about what country you're from - you don't necessarily think you'll get swatted if you do, just that it's a pointless detail to share with strangers if you don't have to. Most of my family doesn't care enough about not using netflix or disney+ that they're happy to keep using them if my offering is too complicated. I'm happy to help them set up and learn how the server works if they're interested, and a number of them have become enthusiastic self-hosters themselves as a result. If I was operating a mission-critical service on my server then maybe i'd care more about minimizing UX friction but since it's not, I'm happy with prioritizing privacy and control over polish. That's a pretty common mentality for a server administrator - i'm not running a SAAS here. At most I'm just the enterprise IT manager trying to keep the office slack channel running.

    For the record, I don’t have any misgivings about FOSS as a concept.

    You can say that, but boy oh boy is that hard to believe. You certainly don't think FOSS is worth any level of inconvenience. Looks to me like you're the kind of person who wants the best tool for every job, regardless of if you could get by with a middling one that supports a FOSS project. That's fine. I use adobe products for work because I can't really get by without it, but I still use GIMP or Inkscape when I can and I support those ecosystems with my time and money because it draws more people in. And I actually do want my FOSS tools to be built as side projects, at least at first. There's a place for polish and professional support, but a lot of this stuff needs to be built out and tested before that kind of thing happens. A lot of these projects act as beta testing for forks that will end up doing one thing really well to a high level of polish. Having a product that's maybe a little complicated but extremely accessible from a configuration standpoint lets more tech-minded people build on top of them and work toward more polished solutions.

    But I certainly don't find VC backed projects entering into the FOSS space as a good thing. Maybe that competition drives positive movement in the open-sourced ones, but usually they turn out to be 'embrace, extend, extinguish' projects. Like, I don't think meta's Threads is a positive thing for federated social media, even though by this logic they are making it 'more mainstream' by their adoption of activitypub. There just isn't a way to separate the product they produce from the economic model they operate under, and plex has chosen a model that inevitably leads to enshittification and walled-off content gardens.

    I just don't see any reason to blow smoke for plex. Their UX is fine (great, even), but they're doing basically everything else wrong. They're reliant on VC capital, they're collaborating with private media and tailoring their TOS to protect copyright holders, they're collecting data they don't need and forcing features that reduce privacy, they're changing their privacy policies to enable data sales and monetization, they're bait-and-switching users by placing popular free features behind paywalls, they're banning lifetime paid users for perfectly legal use of their services.... the list goes on and on. At some point, a company like Plex crosses the line from 'reasonable profit-seeking' to 'actively user-hostile', and I think they've already crossed that line. Maybe you think their UX is worth the abuse, but I certainly do not - not when there's a perfectly fine alternative that fits my needs and more.

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  • [–] 1 point 1 year ago (1 child)

    If jellyfin adopted HA's model of paid development, I'd be thrilled. But HA's strategy is actually pretty unique, it'll take time for that structure to be stress-tested and propagate.

    Well, hey, there we agree, then. I'd say that the setup for HA is actually fairly Mozilla-like, and people don't seem thrilled with THAT, so it wasn't a given you'd agree. Plex certainly isn't that. For one thing it's commercial and closed source. But crucially HA's commercial branch WILL have a bunch of your data, including voice processing and login info, if you do buy into their paid subscription service.

    As for the rest of the argument, most is redundant so I'm not gonna go through the loop again, I am actually busy. But I will add a few things. For one thing, whether I think FOSS is worth "any level of inconvenience" is irrelevant. I do, and I do live with the inconvenience in some cases. But if the goal is for FOSS to be mainstream and a primary choice (and it can absolutely be, there are plenty of examples), then it doesn't matter what I think. The reason the privacy tradeoffs make sense for Plex is that Plex is an app your family is likely to use. Mine does, and they sure won't put up with bad UX for the sake of using an open alternative. OBS didn't crush Xsplit out of the market because of ideology, it did it because it became more powerful, usable and reliable.

    And let me clarify I don't "blow smoke for Plex". I opened this whole subthread by saying I wanted to use Jellyfin (hence all the testing we've been nitpicking about) but couldn't justify it. I've said this above. I'd drop Plex in a heartbeat if Jellyfin was just as good to use for me and the rest of my household. But it isn't. There's no reason to blow smoke for Plex, but there is a reason to not delusionally pretend that open source alterantives are better than they are. You're not going to gaslight normies into using them that way and the complacency just makes it less likely for them to succeed at what they're trying to do. It is, after all, the year of Linux desktop.

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  • [–] 1 point 1 year ago (1 child)

    But crucially HA's commercial branch WILL have a bunch of your data, including voice processing and login info, if you do buy into their paid subscription service.

    • their background as a nonprofit was oriented toward data privacy and portability to begin with. Their privacy policy is about as protective as they come. Compared with plex...
    • they have a paid service but they offer their base product as FOSS

    It would be great if JF did something similar, but I think they don't specifically because they'd be liable for their users illicit use of it. That's basically the whole reason OSS streamers exist. Plex started out that way, but when they decided they wanted to compete with the big boys they were forced to lock it down more to protect themselves against legal challenges. That's why I think you're kidding yourself if you think it's a long-term solution for streaming ripped media. That'll only last until copyright owners decide to push plex to take action against it.

    But if the goal is for FOSS to be mainstream and a primary choice (and it can absolutely be, there are plenty of examples), then it doesn't matter what I think.

    I don't think that should be the goal - FOSS as a model will never outcompete for-profit corporate models. IMO the goal should be to encourage people to learn the minimal amount of tech self sufficiency so that they can choose FOSS when they need it, rather than pushing FOSS to become OSS, and then eventually just SAAS. Firefox is a good example of what can go wrong with chasing mainstream adoption. There's a place for projects like Plex, but im pretty adamant that those should be halfway solutions more than end-goals. I'm fine with leaving that as a disagreement.

    I'd drop Plex in a heartbeat if Jellyfin was just as good to use for me and the rest of my household. But it isn't. There's no reason to blow smoke for Plex, but there is a reason to not delusionally pretend that open source alterantives are better than they are.

    Nobody is saying JF is easier to use than plex, we just prefer the flexibility and privacy and aren't bothered or slowed down by the complexity. That's fine. You just have different priorities than the rest of us. I'm glad there's an option for you.

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  • [–] 1 point 1 year ago

    I think your read on what people typically do with Plex probably doesn't align with reality. I also think in the end you're way less optimistic about the potential of open source software than I am. There are multiple areas where OSS options are either dominant or very competitive, but I am also clearly way less picky about how that gradient of openness to commerciality than you are. We can agree that it's fine that there are options for both or all steps in that gradient, but there is a ton of snark and all-or-nothing attitude in that community as well.

    I will say that If you have a commercial option like Plex and a couple of open alternatives (say Kodi and Jellyfin for the sake of argument) I would prefer one of those to have the type of UX that can compete with the closed commercial product because you can compete with open alternatives.

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