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What is a well known 'public secret' in the industry you work in that the majority of outsiders are unaware of? (lemm.ee)
submitted 2 years ago by to c/asklemmy@lemmy.world
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[–] 71 points 2 years ago (4 children)

Sysadmins have no idea what they are doing, we're just one step ahead of the rest of you at googling stuff.

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  • [–] 11 points 2 years ago*

    Heck, when Google first came out, we switched to it from AltaVista and the rest because it actually indexed the manpages, Linux Documentation Project HOWTOs, and other useful references.

    The job is systems integration and maintenance, not "computer person". Using the right tools to find the right tools is just ... normal.

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  • [–] 8 points 2 years ago* (1 child)

    Same with all of the tech industry. We have some amount of experience to rely on with how to troubleshoot things, but almost every problem we face is something new to everyone, at least the specifics. We just learned how to figure it out faster than average and happen to actually get some amount of satisfaction out of making and/or fixing stuff.

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  • [–] 4 points 2 years ago

    i've handled some level of helpdesk support over the past 20 years..

    till this day, i discover something new that i've never come across before. granted, some of it has to do with the newer versions of windows and mobile devices but just whenever i figure i've seen it all, something new comes up almost every day

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