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HP Inc settles printer toner lockout lawsuit with a promise to make firmware updates optional (www.theregister.com)
submitted 1 year ago by to c/technology@lemmy.world
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[–] 6 points 1 year ago (1 child)

Which printer and why? I just bought three L8690CDW Colour laser printers for me and my family after calling Brother who were happy to talk me thought my concerns, they informed me that this model does not have chipped cartridges so it’s ineligible for their cartridge subscription program and they also can’t tell if the cartridge is genuine or not. They don’t care if you use 3rd party toner.

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  • [–] 0 points 1 year ago* (1 child)

    No idea. Some model I bought off Amazon.

    The printer headers are constantly moving out of alignment. Every time I print I need to realign the headers.

    Probably has something to do with the printer starting up every few days and making a bunch of noise doing who knows what.

    I hate this fucking printer and will never buy brother again.

    Edit: according to my order history it’s the ink jet MFC-J4335DW.

    I realize that lasers are better from a printing consistency standpoint but the issue I have with it isn’t the ink. It’s everything else. Shitty design. It breaks down because it was poorly designed.

    If you want reliability brother ain’t it.

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  • [–] 1 point 1 year ago (1 child)

    That noise is the heads being cleaned, which needs to happen on all inkjet printers. It may be that your one was simply broken. I bet if you call Brother and ask for some advice they will help you.

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  • [–] 3 points 1 year ago* (1 child)

    I would. But a little research shows this is a very common problem with this model.

    Even if I get it replaced it will eventually happen again.

    Poor design.

    After all of these years these people still can’t get it right. Fool me once.

    Edit: it’s clear to me now that its “self cleaning” feature is responsible for why the heads get forced out of position. Wtf.

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