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HP adds 15 minutes waiting time for telephone support calls (www.theregister.com)
submitted 2 years ago by [M] to c/hardware@lemmy.world
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[–] [S] 16 points 2 years ago* (1 child)

All companies are trying to give up on real customer support (because there is no competition and US is a pretty corrupt country). Self-service support is fine for a free open source project, it's not acceptable for a paid product.

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  • [–] 3 points 2 years ago (2 children)

    This article is from the UK and is about European countries

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  • [–] 3 points 2 years ago (1 child)

    HP is a US-based company. So that means someone in the US pushed for and approved this change.

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