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Doordash deserves it's fate (poptalk.scrubbles.tech)
submitted 2 years ago* by to c/mildlyinfuriating@lemmy.world
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2 pizzas, a small order of breadsticks, and wanted to splurge and get cinnamon sticks.

Pizzas are a "Buy one get one deal!" at 13 bucks a pizza. Figured what the hell, I'll splurge on desert then with the deal. Get to checkout... hold on a minute.... 50 dollars for pizza?! Wait a minute 80 dollars after fees and taxes?!

Usually I only use Doordash for finding something, then I order direct from the store. I just saw the sweet "buy one get one" deal and thought eh, fine I'm here. Right, that's why I stopped using door dash. I'm not spending 80 dollars on freaking pizza. I'll just go pick it up and spend a quarter of that price.

At least I would have saved the $3 dollar delivery fee. Phew. Thanks DoorDash.

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[–] 38 points 2 years ago (2 children)

I mean, it shouldn't be that expensive. Where I live basically every pizza and fast food place used to offer free delivery. Nowadays because of delivery services this has died out a bit, but it still exits, yet ordering through the delivery services is way more expensive.

I honestly don't even get it, because for a long time the delivery services were operating at a loss, not even sure if most of them are in the plus even now, yet they should be more efficient than every fast food place having its own drivers.

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  • [–] 16 points 2 years ago (2 children)

    The pizza place has free delivery because the cost is built into the pizza and people who pick up at the store pay that even though they don't get delivery. Using a private delivery service they charge more because they don't get a piece of the 'pie' so you're basically paying twice for delivery.

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  • [–] 6 points 2 years ago (1 child)

    Except there's a local market price for that pizza. If your pizza is on par with a pizzeria two minutes away and doesn't do free delivery, you can't charge more. You'll lose all your pickups to them.

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  • [–] 1 point 2 years ago (1 child)

    Except that other pizzeria two minutes away isn't only pricing it's pizza for walk-ins either, it's offering free delivery to steal the customers further away from the other pizzeria. They both would have the charge built into their pizza, so it's irrelevant. Unless that pizzeria doesn't do any delivery at all, in which case the first pizzeria doesn't have to worry much as it has all the business for people who don't want to come in and pick up pizza.

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  • [–] 1 point 2 years ago

    This only makes sense if they are trying to grow and customers are rational actors at every purchase point. Neither is true in this situation. And it's obvious because there pizzerias that have delivery fees in the same marketplace as ones with free deliveries.

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  • [–] 4 points 2 years ago (1 child)

    I use delivery services because restaurants have terrible phone service. It's always their cousin Mumbles who answers the phone, surrounded by people banging on pots and pans. He doesn't read my order back to me to make sure it's correct. He doesn't tell me how much it's going to be. He doesn't tell me how long it's going to take. So I have no idea if I'm going to get the right food, if it will be the right temperature, and if I have enough cash to pay the driver.

    And there's no way I'm going to give out my credit card info to some guy I don't know.

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  • [–] 1 point 2 years ago* (last edited 2 years ago) (1 child)

    I don't order delivery, but I do order pickup, and I like when restaurants have online ordering using the same system they use in the restaurant. It's common with restaurants that use modern PoS systems like Toasttab. Prices are the same as if you order in person, since they don't have to also pay another third-party (DoorDash, etc).

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