Most of the “carbon neutral” ads are plain greenwashing.
Well, there's some issues with carbon offsetting and the promises made by the involved companies. But that's more of a regulatory issue.
For now you can indeed offset your emissions very cheaply by paying NGOs like atmosfair (i.e. one of the NGOs that has working programs). What they do is finding issues where emissions can be avoided cheaply and then funding projects to avoid these emissions. Obviously, that wouldn't work if everyone (or even a large enough share) of people tried to offset their emissions, but right now and at the margin is a very efficient way to decrease emissions. Hence I wouldn't be too critical of it. Offsetting won't safe us in the long run, but it will buy us some time to implement sustainable solutions.