Before Chick-fil-A built a restaurant in this area, they had a food truck that passed through every week. It was fantastic. Delicious, hot, efficient, and the employees all seemed pretty happy.
After they built a location here, and after the long lines died down, I tried it. The sandwich was barely warm. I spent the weekend with food poisoning, unable to leave the house because I was pooping constantly.
I tried again at a location in California, on a road trip. I again got a sandwich that felt like it had been sitting out, cooling for a long time. No food poisoning that time, but that's the last time I went. Now I buy a few bottles of their sauce when it's on sale and make my own chicken sandwiches.